Returns & Exchanges

At KAZO TOYS, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a hassle-free 30-day return policy for all unworn and unwashed items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship the Package

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing